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Terms

The following terms and conditions, which are an integral part, apply to the purchase in the online store www.kovonastroje.cz. Terms and conditions define and specify the rights and obligations of the seller (supplier) and buyer (customer). Seller's shop operator Libor Cejka, based in Bohuslavicích near Zlín, No. 205, ID (12740543), registered in the Trade Register, which is available at http://www.rzp.cz.

The amount of the postage

 
It is listed in the Delivery and payment terms

Order

The customer is informed about your order by e-mail immediately after its implementation.

 

The legal relationship between the seller and the consumer is subject to the following terms and conditions and in the extent of these conditions untreated Act no. 40/1964 Coll., Civil Code (hereinafter "obč.z."), Act no. 634/1992 Coll. consumer protection and legislation governing relations between the seller and the buyer are not entrepreneurs.


The legal relations between the seller and the entrepreneur is subject to the following terms and conditions and in the extent of these conditions untreated Act no. 513/1991 Coll. (Hereinafter the "Com. On."), And applicable laws and regulations governing relations between the seller and the buyer entrepreneur.

By sending the order, the buyer confirms that he had the opportunity to acquaint themselves with the publicly available terms and conditions and agrees with them. On these terms and conditions are adequately buyer prior to carrying out orders on the top bar of the home page and has the opportunity to become acquainted with them or for them may apply to e-mail or tel. Numbers that are listed in the "Contact" section. Acceptance of goods by the buyer from the seller, as well as the binding order confirmed by the seller, counts as recognition and purchase contract under these contractual business terms and the buyer agrees with the terms amended at the time of sending the binding order and be bound by the time of conclusion of the contract.

The contract and the personal information is archived by the seller for the successful completion of the contract and this data is not accessible to non-participating third parties, except the shipper (Czech Post, PPL, DPD, etc.). Information about individual technical steps leading to the conclusion of the contract are evident from these business conditions, where this process is clearly described.

Info for customers:
It is possible that goods ordered are meanwhile sold at the store, or has been invoiced on a pro forma invoice another customer - in this case you will be informed immediately upon receipt of the order by our staff. Thank you for your understanding.

Price changes and typographical errors reserved. In case of change of prices you will be informed by phone or e-mail our staff.

order options

 

Orders can be placed in the following ways:

    
Through electronic commerce (hereinafter referred to as "e-commerce")
    
Electronic mail (e-mail)
    
Personally
    
over the phone

 
Seller agrees to properly inform the buyer about the properties of the products being sold on how to use and maintain the product. If it is necessary due to the nature of the product, the seller provides the necessary information in a clear written instructions accompanying the product.

 

obligations of the buyer

 

The buyer must provide the seller in order for the necessary information needed to successfully fulfill the order, ie .:

    
name, surname and address or business name and address of the purchaser,
    
ID and VAT number if registered for VAT,
    
code and name of the goods according to the price list,
    
how to remove and transport,
    
Delivery address (if different from residence address)
    
All other information that the buyer considers important.

By providing these data, the buyer agrees to the processing of personal data for the purpose of processing orders and acts associated with this (billing, shipping ...) - in accordance with law no. 101/2000 Coll. These personal details will not be disclosed to third parties uninvolved with the exception of the carrier (Czech Post, PPL, DPD ...).

 

Each received an order in this e-shop is binding.

 

Cancellation of the order is possible within 24 hours from the order. And this e-mail (nastroje@seznam.cz) or by telephone (+420 602 716 471). The seller is not obliged to accept the change orders at the moment already handed the goods according to the original order to the carrier or the goods are modified on request.

 

In the event that the buyer within the aforementioned canceled the order, but has somehow pointed sum of money to the account of the seller (eg. Bank transfer), the seller is obliged to return the amount. If the buyer wants to cancel his order later, it will be done only by mutual agreement.

 

Rejection, failure to collect the shipment buyer


If the customer duly dispatched shipment refuses to accept or not accept it from the carrier in the sampling period, without an order within 24 hours of making aside, the seller has the right to reimbursement of reasonable expenses for transportation buyers.

These costs correspond to the amount of the costs, depending on the chosen mode of transport when ordering. The buyer is obliged to pay the required amount to the account of the seller within 7 days of receipt of the call as payment.

In the event that, despite the failure to collect the shipment buyer has an interest in reissuing, the shipment will be sent again, but only after payment of the costs of not received / unclaimed parcel.

 

Withdrawal from contract

 

When concluding the purchase contract through means of distance communication buyer has the right to withdraw from the contract without giving any reason within 14 days of receipt of goods, which in this period, the purchaser must deliver the seller act to which the current applicable legislation combines the expression of the will towards withdrawal . Buyers can this right of withdrawal to realize that either deliver the goods in person at the shop of the seller along with a declaration of intent to rescind the contract, or at his own expense send the goods to the seller at the address of the facility through one of the carriers along with a written expression of the will of the contract withdraw. When withdrawing from the contract the buyer is a consumer within 14 days pursuant to § 1829 of the Civil Code. a. the buyer is entitled to withdraw without any penalty. In this case, the seller is obliged to return the amount of goods and the amount of the selected transport, but only in such amount as the amount of the cheapest forms of transportation, which the seller offers.

In the event that the buyer is not a consumer, ie goods purchased in a commercial or business activity (which is decided putting ID / VAT on the purchase receipt) right of withdrawal, the buyer does not arise, since the law does not mention this possibility.


Goods must be using the right of withdrawal returned undamaged, preferably in the original packaging with no signs of use, including all accessories, warranty and manuals. When all the above conditions for returning goods you money for the goods will be sent by bank transfer to your account, and no later than 30 days after the withdrawal. The buyer is not entitled to reimbursement of expenses paid to the seller in connection with the supply of goods by the carrier back.

Guarantee
The warranty for goods is 24 months for consumers 12 months for companies and entrepreneurs shoppers to ICO.

advancements complaint
His complaint to send us always and only by email. To claim your invoice number to which the claimed goods mentioned, describe the malfunction as possible, if possible, as well as photographs. Also indicate tel. Contact person with whom our staff will deal with the complaint and wait for the response of our staff.
If you submit a complaint without doing the above, it is possible that your claim will be processed later than necessary - mostly in 30 days from receipt of the complaint.

final provisions

 
Applicable terms and conditions are available at the personal consumption and on the website, and every buyer has the opportunity to become acquainted with them. Seller is entitled to terms and conditions supplement or amend regard to changing the current legislation with regard to changing market goods which the seller offers.
Business conditions in this wording come into force 6.12. 2013 and fully repeals the earlier conditions.